Shipping Policy
At Aakriti(Jainsons), we are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy outlines our shipping procedures, delivery timelines, and related information.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends, public holidays, or during non-business hours will be processed on the next business day.
- During festive seasons, sales events, or periods of high order volume, processing times may be extended. Customers will be notified of any significant delays.
Shipping Methods
We partner with trusted courier and logistics providers to ensure secure and timely delivery of your orders.
Available shipping options may include:
Standard Shipping
- Estimated delivery: 3–7 business days within India.
Express Shipping (if available)
- Estimated delivery: 1–3 business days within India.
Shipping options available for your order will be displayed during checkout based on your delivery location.
Shipping Charges
- Shipping charges are calculated based on the delivery location, order value, and shipping method selected.
- Applicable shipping fees will be displayed during checkout before payment is completed.
- From time to time, Aakriti Luxe may offer free shipping promotions. Any such offers will be clearly communicated on the website.
Delivery Timelines
Estimated delivery times are as follows:
| Location | Estimated Delivery Time |
|---|---|
| Within India | 3–7 Business Days |
| Remote & Rural Areas | 5–10 Business Days |
| International Orders (if available) | 7–21 Business Days |
Please note that these are estimated delivery times and are not guaranteed.
Factors Affecting Delivery
Delivery times may be affected by circumstances beyond our control, including but not limited to:
- Public holidays
- Adverse weather conditions
- Natural disasters
- Transportation disruptions
- Customs clearance procedures
- High seasonal demand
- Courier partner delays
- Incomplete or incorrect shipping information
In such cases, delivery timelines may be extended.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation via email, SMS, or WhatsApp containing:
- Tracking number
- Courier partner details
- Tracking link (if available)
Customers can use the provided tracking information to monitor the status and location of their shipment in real time.
Delivery Attempts
Our courier partners typically make multiple delivery attempts.
If delivery cannot be completed due to:
- Customer unavailability
- Incorrect shipping address
- Refusal to accept delivery
the package may be returned to us.
Additional shipping charges may apply for reshipping returned orders.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout.
Aakriti Luxe shall not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address details provided by the customer.
Damaged, Missing, or Incorrect Orders
If you receive:
- A damaged package
- An incorrect item
- A missing item
please contact us within 48 hours of delivery.
To help us resolve the issue promptly, please provide:
- Your order number
- Clear photographs of the package and product
- A description of the issue
Upon verification, we will work to provide an appropriate resolution, including replacement or refund where applicable.
International Shipping
If international shipping is available:
- Customers are responsible for any customs duties, import taxes, VAT, or other charges imposed by their destination country.
- International delivery timelines may vary depending on customs processing and local courier services.
- Aakriti Luxe is not responsible for delays caused by customs authorities.
Lost Shipments
If your order has not been delivered within the estimated timeframe, please contact our customer support team.
We will coordinate with the shipping carrier to investigate the shipment and provide updates regarding its status.
Shipping Restrictions
Certain products, locations, or countries may have shipping restrictions due to legal, logistical, or courier limitations.
If we are unable to fulfill an order due to shipping restrictions, customers will be notified and, where applicable, refunded.
Contact Us
For any shipping-related questions or concerns, please contact us:
Aakriti(Jainsons)
Email: jainsonsdelhi@yahoo.com
Phone: 9891100711
Address: A-18, Basement,Block B, SECTOR-6, Noida
We appreciate your trust in Aakriti Luxe and strive to provide a smooth, reliable, and enjoyable shopping experience from order placement to delivery.